Technical Marketing and PR celebrates Vale Business Awards win!

Written by: Daisy Babbage

At the annual Vale Business Awards, Technical Marketing and PR were recognised as ‘Financial and Professional Services Business of The Year’.

Held at the Vale Resort on Friday 22nd September and hosted by the television and news presenter, Sian Lloyd, the Vale Business Awards recognises and celebrates entrepreneurial and innovative ventures of businesses within the Vale of Glamorgan constituency which are making a difference.

 

As the latest intern for TMPR, it was an honour to be invited to the event. This was the first official award ceremony I have attended, which made the experience all the more enjoyable. After some drinks, we were greeted with a delicious meal before the awards ceremony commenced.

The highlight of the night was most definitely TMPR winning big, celebrating the company’s growth and strong financial performance through our innovation and excellent customer service.

Although an intern, when you join TMPR, you are joining the team. Everyone at TMPR has been supportive with my learning of the marketing and PR world and have given me amazing experiences within the sector. Therefore, I was honoured to be invited onstage with the rest of the team for the award and photos.

 

“Winning the ‘Financial and Professional Services Business of The Year’ award celebrates the hard work the team has put in this year to maintain outstanding standards and relationships with our partners,” says Louise Morgan, Director, Technical Marketing and PR.

“This award is particularly special to the company as it is outside of our industry. We have had great success in the CIPR awards, but to win when competing against the whole financial and professional services sector is very rewarding.”

 

Congratulations to all the finalists and winners from the ceremony and thank you to the Vale Business Awards for hosting such a fantastic night. Finally, congratulations to the TMPR team for their well-earned award!

Say hello to the new Marketing Intern, Daisy!

Written by: Daisy Babbage

Hot off the tail of our most recent hire is our new Marketing Intern, Daisy Babbage. Currently studying psychology at Cardiff University, she describes her interests as being in human behaviour and decision-making. “I’ve always wanted to go into marketing from a different perspective, thinking about why a marketing strategy is more persuasive than another, or what catches the attention of potential consumers, as well as wanting to understand how to implement it.

“Because of my degree, I am well versed in research and analysis. But what I am eager to expand on is my creative writing skills. As someone who loved English literature and creative writing during my A Levels, I’m excited to develop my written communication once again.” 

Alongside her internship and degree, Daisy enjoys keeping herself busy – whether that be through her retail job, running a weekly university radio show, or as a proactive member and publicity manager of an acting society. In what is left of her downtime, Daisy loves to paint, go on walks with family and friends, and listen to all genres of music.

“Everyone at TMPR has been so welcoming, friendly and helpful, making it feel like a really encouraging atmosphere to learn and develop my knowledge of the marketing and PR world. I can already tell how much of an impact this internship will have – not just for my understanding of marketing and PR, but also because of the people here.

“I love learning about the world, and ultimately, I would love to work in marketing for a technology company. I can’t wait to get stuck in and get hands-on insight into marketing, and I am so happy to be doing this with TMPR.”

Welcome to the team, Daisy!

TMPR getting ahead of the curve at FIREX

Written by: Mimi Deen

Attending industry events is crucial for keeping up with the latest regulation changes, product launches, and market trends. TMPR believes in ongoing professional development as this provides an excellent opportunity for on-the-job training and continuous learning to stay ahead of the curve. Earlier this year, we were fully engaged in EdTech at Bett which was held at the ExCel London Exhibition Centre.

TMPR returned to ExCel again last month, this time to learn more about the latest developments in fire safety and protection at FIREX. The three-day event was a great development opportunity as it brings together fire safety professionals and showcases the latest product, services, and technologies in the industry. Representing TMPR at the show were Tom Martin and Oliver Thorne. Having attended a fire safety event previously, this was their first time at FIREX. Despite having to navigate some tricky train delays on their way back, they both gained valuable insights and ideas to share with the wider team. 

“My first experience of FIREX was a very positive one. It was a brilliant opportunity to check in with the fire protection industry, and see a wide range of passive fire protection solutions up close, including product demonstrations and installs,” explained Tom.

Oliver also had the opportunity to visit various exhibitor stands and to learn about the latest products and services at FIREX. Here’s what he had to say about it:

“It was great to see the enthusiasm all around for fire safety from early on at FIREX. We attended a few live demonstrations on how to install fire-stopping solutions into various apertures, which was great viewing for beginners and experts alike.”

Tom was particularly excited to be there in-person, having supported a client with stand design and event planning for the show. Here are some of his highlights:

“We also attended some thought provoking seminars which will undoubtedly support our future projects. A particular highlight for me was checking in with our client, having been heavily involved with the preparation of their event planning and design. Seeing the stand come to life was very satisfying, and clearly resonated with its many visitors.”

What industry events are you looking forward to attending or hosting this year? If there’s a construction, manufacturing, or engineering related one you think we should know about, drop us a line at hello@technicalmarketing-pr.com.

TMPR hits the road for The Fire Safety Event 2022

As we begin to get back into the flow of live industry events, the TMPR team recently visited the NEC in April for the first in-person Fire Safety Event since 2019.

Marketing Assistant Oliver Thorne headed to Birmingham alongside Tom Martin, and shares his experiences of the show with us here:

Keeping on top of the industry’s latest

With the stands filling quickly and the atmosphere growing from early on, it was great to see an enthusiastic response from everyone involved after the three year hiatus from live events.

With over 100 exhibitors and even more visitors, there was plenty to explore and lots of connections to be made at the event. Seeing some of the latest products and practices in person was eye-opening and refreshing to see the current level of innovation in the industry.

Sharpening our knowledge

Various presentations from industry leaders ran throughout the first day that were not only engaging but also imperative for those in the fire safety industry. We attended a couple of these sessions which included talks on the process of CCPI verification and recent developments in the prevention of fires in the healthcare industry.

Catching up with familiar faces

Fire safety is a huge consideration for some of our clients in the construction industry, some of which were even present at the event. It was lovely to say hi to some familiar faces – and some new ones too! It was great to see some of our clients in person for the first time, as well as catching up with other wider contacts that help us do what we do on a regular basis.

Alongside this, it was rewarding to see some of the great work put on display by our clients. We love to support our clients on projects like these and it’s even better when we get to see the finished products looking so good in the field – it’s fair to say our visit was definitely worth the commute across the border.

Our time at the event has us eagerly looking forward to the next one!

Until next time…

TMPR heads back to Bett

On 23-25th March, Bett, the global education technology event, returned for the first time since January 2020, after a lengthy Covid-driven absence. Although we didn’t initially know what to expect, it was a wonderful week that captured the best and brightest moments from the world of edtech.

Chloe Allen, Marketing and PR Consultant, shares her highlights from Bett…

Events…are back!

It’s no secret that the events industry has taken a hit over the last couple of years, with the outbreak of covid-19 and the significant restrictions that followed. So, it was brilliant to see the return of live events and experience the buzz of Bett.

Over the course of the week, we struck up some excellent conversations with exciting brands, vendors, and exhibitors and spent time exploring the show.

Bringing together over 60,000 visitors and 1,200 edtech providers, it was a breath of fresh air to see so many people all in one place to discuss the future of edtech and catch up on missed time.

Exploring the latest trends in edtech

The theme for 2022 was “create the future” and was underpinned by six crucial pillars: leadership, futures, inclusion, wellbeing, skills, and innovation.

The programme of events was shaped by the pillars and included CPD sessions, talks from industry leaders, and pioneering presentations on future-facing learning, digital transformation, building resilience, and tackling the challenges of tomorrow.

It was a wonderful opportunity to truly understand how the edtech sector has reacted to the challenges brought about by the pandemic. Exhibitors shared how they had developed strategies beyond an initial crisis response, their creative approaches to establishing an inclusive curriculum, the prioritization of staff wellbeing, attitudes rebalancing workload, and much more.

Some of the most interesting trends focused on VR and its diverse role in supporting all types of learners, eLearning in the post-Covid world, and a refreshed approach to gamification in the education space.

There were robots designed to explain coding to young learners, and many well-known education brands were launching products that embodied the latest trends, devised to boost student engagement and reinvigorate the classroom for students and teachers alike.

Connecting in person

Getting to spend time with clients in person was a definite highlight. Bett 2022 really compounded the significance of human interaction and making valuable connections in real life.

It was the perfect occasion to bring brilliant minds together and tap into varied expertise and resources in real-time. Not only does this help to maintain truly valuable client relationships, but it also enables us to discuss ambitious ideas that are harder to communicate in a virtual capacity.

Reflecting upon a fantastic week, it’s safe to say that Bett 2022 delivered on all counts, providing the ideal opportunity to immerse ourselves in the constantly evolving world of edtech.

The show provides an excellent springboard for the TMPR team to get back out and attend further in-person events. Next up, we’re visiting The Fire Safety Event at Birmingham’s NEC Arena.

TMPR welcomes new Marketing and PR Consultant

Technical Marketing & PR is pleased to announce another exciting hire. Chloe Allen joins the team as our newest Marketing and PR Consultant. Residing locally in Penarth, Chloe has previously worked in the insurance and legal sectors. 

Chloe said: “I can’t wait to get to know more about TMPR’s great client base and understand more about the mechanisms behind the business. It’s an excellent opportunity to work with such an accomplished company.”

After graduating from Cardiff University with an MA in Magazine Journalism and an undergraduate degree in English Literature, Chloe has spent time in different areas of the private sector and is looking forward to working alongside a bright and committed team. “I’m hoping that I can put my journalism training and keen analytical skills to good use in my new role. It’s the perfect position for me to learn and grow.”

Louise Morgan, Director of TMPR, said: “It’s wonderful to have Chloe on board as the latest addition to our terrific team. Recruiting another Marketing and PR Consultant reaffirms our investment in nurturing TMPR and will provide a solid start to 2022. Welcome, Chloe!”

After meeting the team, Chloe said: “Everyone is so approachable and dedicated to creating cutting-edge content. It’s a fantastic time to take on a brand new challenge and offer my support on inspiring client projects over the coming year.”

Outside of work, Chloe enjoys walking her dog on some of Wales’ fantastic beaches, travelling (although this one is slightly on hold right now!), and watching films. 

Welcome to the team, Chloe!

Celebrating a hat trick of new hires

Shortly after the appointment of Oliver Thorne as a Marketing Intern and Laura Seymour as a Marketing and PR Consultant, this week TMPR welcomes Isobel Blackburn to the team as our new Marketing Intern .  

This is an exciting new opportunity for Isobel, having graduated from Cardiff University only two months ago with an English language degree and wanting to use her knowledge for something in a relevant field. Isobel has a passion for writing and a thirst for learning so being offered the position of marketing intern is the perfect way for her to get into the industry of marketing and she says she is “so excited to have found a position relevant to my degree.” Although Isobel has never had any experience in marketing before, she is keen to learn how it all works, and to see what she can bring to TMPR.

When at home, Isobel describes herself as a lover of all things plants, yoga, sewing and the outdoors and says that “being able to walk down to the seafront before or after work is an added bonus.” 

We wish Isobel luck with her new role and hope she is going to have a ‘sew’ amazing time here at TMPR.

10 Years of TMPR: the Origin Story, pt. 2

When Louise Morgan decided to go off on her own, it was simplicity that she had in mind. “The name, ‘Technical Marketing & PR’ wasn’t dreamt up trying to create anything funky. It’s the Ronseal school of business branding: it does what it says on the tin.” She laughs. Aptly, two small, branded paint-tins, filled with 10-year celebrations chocolates, perch on the coffee table of the newly refurbished Penarth offices.

In 2011 Louise’s niece was born, and she decided to move her offices to Derby to be closer to family. Business was booming, and while she held firm on her promise not to hire staff, freelancers were soon required for the overflow.

It was in Derby that she met a Welshman, who spurred the move of TMPR to Barry. And while ultimately not being “the one”, she does attribute their meeting to fate, as it is in South Wales where TMPR and Louise remain: “South Wales immediately felt like home. Living by the sea but only 15 minutes’ drive from Cardiff is very different to Derby or Manchester, and everyone is so friendly!”

But it’s not just the sunshine and smiles that kept Louise in Cymru, “Commercially, South Wales has proven to be an excellent fit for the business. It’s an industrial region where the construction and manufacturing sectors are buoyant, so I’ve really enjoyed developing our client base in these areas.”

In the Barry Business Centre Louise grew TMPR to new heights, though always with the help of freelancers. It wasn’t until she met her now-husband, Christopher, that she entertained the idea of hiring staff again. “He said you’ve got all these freelancers, ‘why don’t you just employ somebody?’ And I thought ‘why not? I am the only shareholder, I can make my own decisions about the future of the company.’”

With business booming and a growing sense of stability, Louise made her first hire, and then another. Soon enough the little industrial space where they’d set up shop was feeling quite crowded, and it was time to start looking for bigger and better offices.

“It was then that I first started to feel excited again about building something.” Louise reminisces, “With IVE it felt from the start that the goal was just to build it, whereas TMPR, it’s always been a part of me.”

Organic growth is a recurring theme in Louise’s management style, and one of her favourite aspects of owning an agency, “I like to nurture from within, growth of the business comes from coaching & training the team, so we grow by increasing capacity rather than headcount.”

When asked why she chose to focus on construction and manufacturing marketing in particular, Louise gives a wry smile, “The thing that made me fall in love with construction was Approved Document E of the building regulations, and that is no joke.”

She recounts the 2003 amendment to sound insulation requirements with the confidence and flow of a woman who has immersed herself fully in the world of technical literature and specifications for the last 18 years.

“In 2003 there was a change to the regulations which decreased the acceptable noise transfer between dwellings. So during a massive rise in people living in apartment blocks, you had strict limits on noise that could go between apartments, airborne and impact. It was quite technical because there was different routes to compliance, whether it was robust details or pre-completion testing, and I was just like ‘oh my god, let me just soak this all up!’”

In what is still a very male-dominated industry (women represent around 11 percent of the workforce in the construction sector), when Louise entered the construction and manufacturing world it was even more so. This only served to spur Louise on: “being able to go into meetings and hold quite technical conversations, dealing with technical directors and writing technical articles, I just really felt like I was on a path that felt right for me..”

Technical. PR. Marketing. The Ronseal academy of business branding. The nitty gritty, the get your hands dirty approach. That’s what TMPR has represented over the last ten years.

And what is Louise looking forward to most for the next ten years? “It sounds boring,” She admits, “but more of the same.” A lot of our clients we’ve worked with for the whole time we’ve been operational, so I’m looking forward to seeing if we still have those clients in the next ten years. Indeed, Louise’s first client at that first agency was Promethean, who remain a client of TMPR to this day.

TMPR has only ever grown from recommendations and referrals. Louise attributes this to her “clients come first” mentality that she had steadfastly adopted when getting the business off the ground.

“Because we work differently to other agencies, we become part of the team of our clients. We get the best of both worlds, the autonomy and variety of an agency, while feeling like you’re part of something bigger.”

Bigger seems to be the motto at TMPR this year, with new offices, new faces, and a big ten-year celebration on the horizon, it’s hard not to get swept up in the excitement of witnessing a company, and director, in their prime.

How to reduce unsubscribers with the power of the preference centre

Picture this: it’s Monday morning, you check your emails with trepidation. Suddenly, you are hit with an overwhelming tide of digital correspondence.

You put up a mean fight, sorting the influx into various subfolders, a red flag here and a delete there, in your hunt to find those crucial pieces of information amongst the slurry.

It’s 9:05am, and your tired little brain already needs a break. You cry out to the Outlook Gods, “There must be an easier way!”

Well, there is: UNSUBSCRIBE!

Simple, no?

The unsubscribe button oft gets neglected in favour of move-to-trash (or willful ignorance, for those hoarders amongst us), which does nothing to curb the bloat of our inboxes with unnecessary content. But trust us when we say there is something so satisfying in that little act of rebellion: hitting the “opt out” button.

 

Minimalism: fashion statement, or state of mind?

When militant cleaning – Marie-Kondo-style – swept the world in 2017, we experienced a collective eye-opening to the clutter in which we allow ourselves to be surrounded. But clutter doesn’t stop at the physical world.

Our digital space is just as important to keep clean for peace of mind, and ease of thought. You wouldn’t believe how much head space gets freed up when faced with a decluttered inbox, allowing you to focus on the important stuff.

But don’t just take our word for it: a recent study found that 60% of Brits feel less stressed after decluttering their devices, 69% feel more productive, and 71% feel more organized.

 

The best defence is a good preference (centre)

“But wait”, I hear you say, “Why is TMPR espousing digital minimalism? They handle my e-marketing!” Yes, if you’re reading this there’s a good chance you are one of our clients who rely on email marketing as a major source of revenue (and no, we haven’t been taken over by a rogue gang of Zen Buddhists). We’re here to tell you there’s a way to avoid the unsubscribe: a solid preference centre is worth it’s bytes in gold!

Any good marketer knows there is no one-size-fits-all when it comes to what an audience will respond to, so why would emailed content be any different? Preference centres put the consumer in the driver’s seat, giving a feeling of control, and allowing your subscribers to decide on the content that is meaningful to them.

Allowing subscribers to tailor what they see, and how often they see it, helps mitigate unsubscribe rates. It also gives you valuable insight into what your customers really want.

In keeping with the hyper-personalised world that digital media and marketing has become, tailored content can be super useful if funnel marketing is your bag. And as data privacy laws are tightening for third-party collectors, Preference Centres provide a direct source for first-party data.

An engaged, interested reader is far more likely to share your content, widening your audience in a way that is far more valuable than “delivered” numbers on a stats report. So, while an email a day may not be able to keep Dr Unsubscribe away, stop worrying and embrace the power of the preference centre.

Why lockdown doesn’t have to mean shutdown

The coronavirus pandemic has affected every aspect of our daily lives from the way we interact with our families and colleagues, to the way we do our weekly shop. As lockdown restrictions are beginning to relax, the last few weeks have seen some businesses busier than ever and others at a standstill.

That said, in a crisis, a natural response is to batten down the hatches and safeguard the business in the short-term. However, from our personal experience we have seen some companies using this time to effectively plan a long-term response and focus on the things that will really make a difference when normality resumes.

So, as we start to approach what is being coined ‘the new normal’, what role does marketing play and why is it important that your voice is heard?

 

  1. Keeping customers informed – with uncertainty everywhere we turn, keeping customers as informed as possible in your business plans is important. Whether you’ve been operational from the beginning or are completely out of action – ensuring you communicate your actions is fundamental for business continuity.

 

  1. Staying connected – more people, including new and existing customers, are online and engaging with content more than ever before. This has opened up a world of opportunities for content and digital marketing. If you haven’t before, now is the time to invest in marketing to reach those people that you can’t meet in person.

 

  1. Building your brand – it may not seem like it now, but normality will resume eventually. Take this time to focus on your brand, the messages you want to convey and those jobs that usually get overlooked. Whether it’s updating website copy, re-branding technical data-sheets or re-evaluating your businesses’ story, use this time wisely.

 

Marketing will help you to stay in front of the people that really matter. During a crisis, keeping in touch and staying connected with your customers is important, but it’s also an opportunity to get your ducks in a row so you can be fast out of the starting blocks when the world fully reopens for business.